Terms of Service

Welcome to AI PRINT LAB.

By using our website, browsing our products, or placing an order, you agree to the terms and conditions below. Please read them carefully before making a purchase.

About AI PRINT LAB

AI PRINT LAB is a UK-based creative print studio offering wall art, posters, canvas prints, framed prints, and custom artwork services.

These terms apply to all visitors and customers using our website and services.

Product Information

We do our best to display product details, colours, sizes, and descriptions as accurately as possible.

Please note that colours may appear slightly different depending on your screen, device settings, or printing materials.

All products are subject to availability. We may update, change, or discontinue products at any time.

Pricing

All prices are shown in GBP.

Prices may change without prior notice, but any changes will not affect orders that have already been placed and confirmed.

Delivery costs, where applicable, will be shown at checkout before you complete your purchase.

Orders

When you place an order, you are responsible for making sure all details are correct, including:

✓ Product selection
✓ Size and format
✓ Delivery address
✓ Email address
✓ Any custom text, image, or artwork instructions

Once an order has been placed, we may not always be able to make changes, especially if production has already started.

Payment

Full payment is required at the time of purchase.

Payments are processed securely through our payment provider. AI PRINT LAB does not store your full card details.

Shipping & Delivery

Orders are prepared and dispatched from the UK.

Delivery times are estimates and may vary depending on courier delays, location, public holidays, or other external factors.

Please see our Shipping Policy for more information about delivery times, tracking, and damaged orders.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Some custom-made, personalised, or made-to-order products may not be eligible for return unless they arrive damaged, faulty, or incorrect.

Please check our Return & Refund Policy before placing an order.

Custom Artwork and Personalised Orders

If you request custom artwork, personalised text, or printing using your own image, you are responsible for making sure you have the right to use the content you provide.

AI PRINT LAB may refuse to print content that is offensive, illegal, harmful, copyrighted without permission, or unsuitable for our services.

Custom artwork results may vary depending on the information, images, or instructions provided.

Image Quality

For customer-supplied images, print quality depends on the resolution and quality of the file provided.

Low-resolution images may not print sharply. Where possible, we may advise you if an image appears unsuitable for printing.

Intellectual Property

All website content, including images, text, designs, branding, and layout, belongs to AI PRINT LAB or its respective rights holders.

You may not copy, reproduce, distribute, or use our content without written permission.

Purchasing a print does not give you ownership of the original design, digital file, or intellectual property rights.

Website Use

You agree not to misuse our website, attempt to interfere with its security, copy content without permission, or use the website for unlawful purposes.

We may restrict access to our website or services if we believe these terms have been breached.

Limitation of Liability

AI PRINT LAB is not responsible for delays, losses, or issues caused by events outside our reasonable control, including courier delays, technical issues, incorrect customer information, or third-party service disruptions.

Nothing in these terms limits your statutory rights.

Privacy

Your personal information is handled according to our Privacy Policy.

Please read our Privacy Policy to understand how we collect, use, and protect your data.

Changes to These Terms

We may update these Terms of Service from time to time.

Any updates will be posted on this page. Continued use of our website after changes are made means you accept the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us by email.

Email: info@aiprintlab.co.uk