Privacy Policy

Your privacy matters to us. AI PRINT LAB is committed to protecting your personal data and handling it responsibly.

This Privacy Policy explains what information we may collect, how we use it, and how we keep it safe.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

✓ Your name
✓ Email address
✓ Delivery address
✓ Billing details
✓ Order information
✓ Payment confirmation details
✓ Messages or enquiries you send to us

We only collect the information needed to process orders, provide customer support, and improve our service.

Payment Information

Payments are processed securely through our payment provider.

AI PRINT LAB does not store your full card details. Payment information is handled by the payment provider using secure systems.

How We Use Your Information

We may use your information to:

✓ Process and deliver your order
✓ Send order confirmations and updates
✓ Respond to customer enquiries
✓ Handle returns, refunds, or damaged order issues
✓ Improve our website and customer experience
✓ Send store updates only if you choose to receive them

We will not use your personal data for unnecessary or unrelated purposes.

Sharing Your Information

We do not sell, rent, or trade your personal data.

We may share limited information only with trusted service providers when necessary, such as:

✓ Payment providers
✓ Delivery and courier services
✓ Website or hosting providers
✓ Email and customer support services

These services only receive the information needed to perform their role.

Marketing Emails

You will only receive marketing emails from us if you have chosen to subscribe or given permission.

You can unsubscribe from marketing emails at any time.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

We use secure systems and trusted service providers to help keep your data safe.

How Long We Keep Your Information

We keep personal information only for as long as needed to provide our services, complete orders, meet legal requirements, and maintain business records.

When information is no longer needed, it will be securely deleted or anonymised where appropriate.

Your Rights

Under UK data protection law, you may have the right to:

✓ Request access to the personal data we hold about you
✓ Ask us to correct inaccurate information
✓ Ask us to delete your personal data where applicable
✓ Object to certain uses of your data
✓ Withdraw marketing consent at any time

To make a request, please contact us by email.

Cookies

Our website may use cookies or similar technologies to help the website function properly, improve performance, and understand how visitors use the site.

You can usually control cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

Email: info@aiprintlab.co.uk

Business Information

AI PRINT LAB is operated in the United Kingdom.

We are committed to handling your data in line with applicable UK data protection requirements.