We’ll be away from 20 September to 8 October. You can still browse our website and place orders as normal during this time. Please note that orders placed during this period will be processed and dispatched after 8 October. Thank you for your patience and continued support.

AI PRINT LABAI PRINT LAB

FAQ

Frequently Asked Questions

Find quick answers about AI PRINT LAB products, printing, delivery, returns, and custom artwork.

About AI PRINT LAB

What is AI PRINT LAB?

AI PRINT LAB is a UK-based creative print studio offering premium wall art, posters, canvas prints, framed prints, and AI-enhanced artwork.

Every design is carefully selected, checked, and professionally printed to help you create a modern, personal, and stylish space.

Are your designs created by AI?

Yes. Many of our artworks are created with the help of advanced AI design tools.

However, every design is reviewed, curated, and prepared by a real person before printing. This helps us make sure the final artwork has strong visual quality, good composition, and a professional finish.

Products & Materials

What type of prints do you offer?

We offer a range of printed wall art options, including:

✓ Unframed posters
✓ Framed posters
✓ Canvas prints
✓ Modern wall art designs
✓ AI-enhanced artwork
✓ Custom artwork requests

What kind of paper do you use for posters?

Our poster prints are produced on high-quality poster paper with a smooth finish, designed to show clear detail, strong colour, and sharp artwork quality.

Poster options may include framed and unframed formats depending on the product.

What makes your canvas prints special?

Our canvas prints are produced using quality canvas material and professional printing methods to create a rich, long-lasting finish.

Canvas prints are a great choice if you want your artwork to feel more premium, textured, and ready to display.

Ordering & Delivery

How fast is delivery?

Most orders are prepared and dispatched as quickly as possible.

UK orders usually arrive within a few working days after dispatch. Delivery times may vary depending on the product, order volume, and courier service.

Do you ship internationally?

We mainly serve customers in the United Kingdom.

If international delivery is available for your location, it will be shown during checkout. If your country is not listed, you can contact us and we will do our best to help.

Can I collect my order?

If collection is available, you will see the option at checkout.

Collection is ideal for local customers who prefer to pick up their order directly instead of using delivery.

Returns & Support

Can I return or exchange my print?

If there is a problem with your order, please contact us as soon as possible so we can help.

Returns and exchanges may depend on the product type, condition, and whether the item was custom-made. Please check our Return Policy for full details.

What should I do if my order arrives damaged?

If your order arrives damaged, please contact us with your order details and clear photos of the damaged item and packaging.

We will review the issue and help arrange the best solution.

Custom Artwork

Do you accept custom print requests?

Yes. We can help with custom artwork ideas, personalised designs, and print requests.

You can contact us with your idea, theme, image, or design brief, and we will let you know what is possible.

Can I print my own image or design?

Yes, where possible. You can contact us with your image or artwork file, and we can advise whether the quality is suitable for printing.

For the best results, high-resolution images are recommended.

Need More Help?

If you cannot find the answer you need, you can contact us anytime by email.

Email: info@aiprintlab.co.uk

We currently offer support by email and aim to reply as quickly as possible.